Downtown Kitchener office buildings and the innovation district

Kitchener-Waterloo Security Services

Security Companies in Kitchener: What Supreme Covers and How We Compare

Licensed guards, mobile patrol, access control and live video monitoring across Kitchener and Waterloo, delivered by guards local to the region and coordinated by a dispatch that answers 24/7.

PSISA-Licensed Guards 4.8/5 · 65 Google Reviews 15+ Years in Business 24/7 Dispatch

Kitchener security at a glance

Supreme Security Services is a licensed security company serving Kitchener and Waterloo with guards local to the area (N2 postal codes). Uniformed guard coverage starts around $28 per hour, mobile patrol from $25 per visit, quotes arrive within 24 hours, and dispatch answers 24/7, year-round.

Local Coverage

Comparing security companies in Kitchener? Start here

Kitchener’s needs run from office and tech workspaces downtown and around the innovation district, to the industrial and warehouse operations in the south end, to homeowners who want real checks on their property rather than another alarm subscription. Supreme covers all three.

We are a licensed Ontario security agency, in business for more than 15 years. Guards are recruited local to Kitchener-Waterloo and backed by the dispatch, reporting and monitoring systems we run across southern Ontario. Each guard is licensed under Ontario’s Private Security and Investigative Services Act (PSISA), insured, and trained on the specific property they protect.

This page covers what we do, what it costs, and the four questions worth asking any provider before you sign. You will have a written quote within 24 hours.

Supreme Security officer managing a building front desk and visitor access

What We Provide

Security services we run at Kitchener properties

Each service maps to a different kind of Kitchener-Waterloo site, from a downtown office to a Homer Watson warehouse or a Forest Heights home.

Office and Commercial Guards

Uniformed guards for offices, tech workspaces and commercial buildings downtown and around the innovation district: entry control, lockup checks and incident documentation.

See uniformed security services

Access Control and Visitor Management

Guard-led access control for offices, industrial gates and multi-tenant buildings, so keys, fobs and contractor entry stop being an honour system.

See access control services

Mobile Patrol

Marked-vehicle patrols with photo-logged checks of doors, lots and yards. Scheduled or randomized rounds across single or multi-site portfolios, billed per visit.

See mobile patrol services

Live Video Monitoring

Trained operators watch your cameras 24/7, verify what triggered an alert and dispatch a guard, so an alarm gets a human response instead of a voicemail.

See live video monitoring

Construction Site Security

Licensed site guards, after-hours patrols and monitored cameras for tower, infill and subdivision projects, with access logs and photo-documented rounds.

See site security services

Residential Security Team

Scheduled house checks while you travel, residential street patrols and video monitoring for homes across Kitchener-Waterloo.

Compare Providers

Four questions to ask any Kitchener security company

Ask every provider you compare the same four questions. Our answers are on this page; theirs should be just as concrete.

1. Who exactly stands at my property?

Ask what licence each guard holds and where they come from. Our guards hold valid PSISA licences and are recruited local to Kitchener-Waterloo, then trained on your specific site.

2. What does a patrol visit actually include?

A visit should be logged, photo-documented and reported per property, not a drive-past. That is how ours work, and you can read the reports.

3. Who answers the phone at 3 am?

Our dispatch answers 24/7, seven days a week, and urgent requests are prioritized. Ask every provider whether that is a person or a voicemail.

4. What happens after an alarm?

Monitoring without response is just a notification. We pair live video monitoring with guards who attend and operators who call Waterloo Regional Police when something real is happening.

Offices and workspaces that empty at night

Downtown Kitchener and the innovation district run modern offices with expensive equipment and after-hours access issues. Access control, lockup checks and patrol rounds close the gap.

Industrial units in the south end

Warehouses and manufacturing along Homer Watson Boulevard and Manitou Drive run big perimeters with small night crews. Gate checks, yard patrols and monitored cameras carry the load.

How It Works

How coverage starts at your Kitchener property

Call or request a quote

Tell us the property type, the problem and the hours you need. You get a written quote within 24 hours.

Site assessment

A supervisor walks the property with you, identifies weak points and writes the post orders your guards will follow.

Guards deployed

Most Kitchener sites are staffed within the same week, subject to scheduling. Urgent coverage is handled 24/7 and prioritized by our dispatch.

A recent engagement

A mid-rise construction project was losing tools and copper on weekends. We fenced the exposure with licensed site guards on evenings and weekends, access logs at the gate, and photo-documented rounds. Losses stopped, the schedule held, and the builder brought us to their next project.

Areas We Cover

Where we work in Kitchener-Waterloo

Primary service zones

We cover all of Kitchener and Waterloo: the downtown core and the innovation district, the industrial and warehouse areas along Homer Watson Boulevard, Manitou Drive and Victoria Street, the retail power centres at Sunrise and Fairway, and residential neighbourhoods from Stanley Park and Forest Heights to Huron Park and Doon.

Coverage runs on guards local to Kitchener-Waterloo across the N2 postal codes, with 24/7 dispatch behind them. Cambridge and Guelph properties are quoted through the same dispatch.

Downtown Kitchener Innovation District Homer Watson Manitou Drive Victoria Street Fairway Stanley Park Forest Heights Huron Park Doon

We also cover London, Ontario. See every city we cover on our service area page.

Why Supreme

Licensed, insured and honest about how we work

Supreme Security Services has been in business for more than 15 years, licensed and insured as an Ontario security agency. Our head office is in Concord, and we say that plainly because trust starts with accuracy: what you get in Kitchener is local staffing with the systems, supervision and reporting of a GTA-scale agency. Ask every provider you compare where their guards actually come from.

15+ years in business across Ontario
4.8/5 Google rating from 65 reviews
24/7 dispatch and response coordination

Licensed and site-briefed guards

All guards are licensed under Ontario’s Private Security and Investigative Services Act, then briefed on your property’s access points, escalation contacts and reporting format before the first shift.

Local guards, province-wide systems

Guards are recruited local to Kitchener-Waterloo and backed by the dispatch, monitoring and reporting infrastructure we run across southern Ontario.

Reports you can act on

Incident reports, patrol logs and visitor records are written so a manager, board or insurer can use them afterward, not decoded from a notebook.

Right-sized coverage, not the biggest invoice

Some sites need a 24/7 post. Many Kitchener properties are covered properly with nightly patrols plus camera monitoring. We recommend what fits and say why.

Verified Reviews

What clients say about working with Supreme

These reviews are not all tied to one Kitchener address, but they do reflect the service standards clients mention most often: professionalism, responsiveness and reliable coverage.

4.8
★★★★★
Rated across 65 Google reviews
Read Google Reviews
★★★★★

“A very professional company that has helped me to customize my requirement based on their expertise. I am getting all the help for now and am thoroughly satisfied.”

Pratim Banerjee
Google review
★★★★★

“Professional, reliable, and always on time. Their team is well-trained, respectful, and makes you feel completely safe.”

Basil Afzal
Google review
★★★★★

“Great service and very reliable. The team is always responsive and helpful. Highly recommend this security company.”

Pankaj Rana
Google review
★★★★★

“It was great experience with Supreme Security. They are very professional and punctual. People they have are very nice and accommodating. Highly recommended.”

Puneet Duggal
Google review
★★★★★

“One of the best and most reliable security companies in Ontario. Very efficient and professional at all times.”

Prince Olusean Abib
Google review

FAQ

Frequently asked questions about Kitchener security services

Answer-first responses to the questions Kitchener-Waterloo businesses and homeowners ask before requesting a quote.

Uniformed guard coverage typically costs $28 to $45 per hour in 2026, and mobile patrol starts around $25 per visit. Every Supreme quote is written, itemized and delivered within 24 hours, so you can compare it line by line against any other provider.
Our guards are local to Kitchener-Waterloo; our head office is in Concord, Ontario. We recruit licensed guards near the properties they protect and back them with 24/7 dispatch, supervision and reporting. We tell you this plainly because you should ask every provider where their guards actually come from.
Yes. We provide access control and visitor management for offices, industrial gates and multi-tenant buildings across Kitchener-Waterloo, so keys, fobs and contractor entry stop being an honour system.
Yes. We provide residential patrols, scheduled house checks and video monitoring for Kitchener homes. We are a licensed guard company rather than an alarm-panel dealer, and we work alongside any monitored alarm system you already have.
All of Kitchener and Waterloo across the N2 postal codes, from downtown and the innovation district to Huron Park, Doon and the industrial south end, plus Cambridge and Guelph on request.
Yes. Each guard holds a valid licence under Ontario’s Private Security and Investigative Services Act (PSISA), is insured, and completes training on your specific site before working a shift alone.
Most sites are staffed within the same week, subject to scheduling. Dispatch answers 24/7 and urgent requests, including fire watch after a sprinkler or alarm failure, are prioritized.
Yes. We protect tower, infill and subdivision sites with licensed guards, after-hours patrols and monitored cameras, including access logs and photo-documented rounds.
Yes. Licensed event guards handle entry checks, crowd flow and de-escalation for venue events and private functions across the region.
Yes. Trained operators watch your cameras 24/7, verify what triggered an alert, and dispatch a guard or contact Waterloo Regional Police when something real is happening. See our live video monitoring service for details.
Free assessment

Get a Kitchener quote within 24 hours

Tell us what type of property you manage, what hours worry you and whether you need guards, access control, patrol or monitoring. You will get a written recommendation and a clear quote, not a sales script.

  • Written quote within 24 hours
  • Guards local to Kitchener-Waterloo
  • Licensed and insured coverage options
  • 24/7 dispatch, year-round
Kitchener quote

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